Privacy Policy

Your privacy is sacred to us. As boudoir photographers, we understand the deeply personal nature of the images we create and are committed to protecting your privacy at every step.

Last Updated: December 2024

Our Commitment to Your Privacy

At Touchless Photography, we recognize that boudoir photography is an intimate and vulnerable experience. Your trust in us extends beyond the camera—it includes how we handle your personal information and the images we create together. This Privacy Policy outlines our practices and your rights regarding your personal data.

By booking a session with us or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information

Full name and preferred name/pronouns
Email address and phone number
Mailing address (for product delivery)
Date of birth (to verify you are 18+ years of age)
Emergency contact information

Session-Related Information

Session preferences, vision, and style requests
Wardrobe and styling preferences
Physical considerations or accommodations needed
Photographs and images captured during your session
Communication history regarding your session

Payment Information

Billing name and address
Payment method details (processed securely through third-party payment processors)
Transaction history and invoices

Website Information

IP address and browser type
Pages visited and time spent on our website
Referring website information
Cookie data (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

Session Planning: To prepare for your session, including wardrobe consultation, styling, and understanding your vision
Communication: To contact you regarding your booking, session details, image delivery, and follow-up
Service Delivery: To process payments, deliver digital images, and fulfill product orders
Quality Improvement: To enhance our services and client experience
Marketing: Only with your explicit consent, to send newsletters, promotions, or updates about our services
Legal Compliance: To comply with applicable laws and regulations

Image Privacy & Protection

Your images are treated with the utmost confidentiality and respect. We understand the intimate nature of boudoir photography and have implemented strict protocols to protect your images:

Secure Storage: All images are stored on encrypted, password-protected drives and secure cloud storage with industry-standard security measures
Limited Access: Only the photographer(s) directly involved in your session and editing have access to your images
Private Galleries: Your online viewing gallery is password-protected and accessible only to you unless you choose to share access
No Unauthorized Sharing: Your images will NEVER be shared publicly, on social media, our website, or with any third party without your explicit written consent via a signed model release
Consent is Revocable: If you have previously consented to portfolio use, you may revoke that consent at any time by contacting us
Physical Product Security: Printed products are packaged discreetly with no external indication of contents

Written Consent & Model Release

Before any image is used for portfolio, marketing, social media, or any public purpose, we require:

A signed Model Release form specifying exactly which images may be used
Your approval of the specific images selected for public use
The option to use a pseudonym or remain anonymous if images are shared
The right to review and approve any editing or cropping before publication

Signing a model release is always optional and has no bearing on your session, pricing, or the quality of service you receive. Many clients prefer complete privacy, and we fully respect that choice.

Third-Party Services

We use trusted third-party services to operate our business. These services have access only to the information necessary to perform their functions:

Payment Processors: For secure payment handling (they do not have access to your images)
Gallery Hosting: Password-protected, encrypted platforms for image viewing and delivery
Print Labs: Professional labs that produce your prints and albums (bound by confidentiality agreements)
Email Marketing: Only if you opt-in to our mailing list
Cloud Storage: Encrypted, secure backup services

We carefully vet all third-party services for security and privacy compliance before use.

Data Security Measures

We implement comprehensive security measures to protect your information:

256-bit SSL encryption on our website and all data transfers
Password-protected and encrypted storage devices
Secure, access-controlled studio space
Regular security audits and software updates
Two-factor authentication on all accounts containing client data
Secure deletion protocols when data is no longer needed

Data Retention

We retain your information for the following periods:

Final Edited Images: Retained for 2 years from session date for reorder purposes, unless you request earlier deletion
Unedited/Raw Images: Deleted within 90 days of final image delivery
Contact Information: Retained while you remain a client or subscriber; deleted upon request
Payment Records: Retained for 7 years as required for tax and legal purposes
Contracts & Releases: Retained for 7 years for legal compliance

You may request early deletion of your images at any time by contacting us. We will confirm deletion in writing within 30 days.

Your Rights

You have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information and images
Right to Object: Object to processing of your information for marketing purposes
Right to Withdraw Consent: Withdraw consent for portfolio use at any time
Right to Data Portability: Receive your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information below.

Cookies & Website Analytics

Our website uses cookies to improve your browsing experience:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our site (anonymized data)
Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Age Requirement

Our boudoir photography services are available only to individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. Valid government-issued photo identification is required before any boudoir session.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. For significant changes, we may also notify you via email if you are a current client.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

hello@touchlessphotography.com

Touchless Photography
Edmonton, Alberta, Canada